Contact Us
When you use Mobil industrial lubricants, technical assistance to solve a lubrication problem or enhance the productivity of your machinery is just a phone call, e-mail, or fax away. With a heritage of more than 150 years in lubrication, and ably supported by our extensive library of reference databases and in-house experts, our trained and experienced team of Technical Help Desk personnel are well equipped to assist you in areas such as the following:
- Lubricants and lubrication related inquiries
- Specifications, applications, and performance claims for Mobil industrial lubrication products
- Recommendation of proper lubricants based on equipment use and/or OEM requirements
- Assistance with product safety, health, and environmental inquiries
- Converting to Mobil industrial lubrication products
- Assistance with Mobil Industrial's Signum Oil Analysis program
- Local sources and contacts for Mobil industrial lubricants and greases
Contact us by e-mail by simply completing the following form (you will be asked to accept our “Terms & Conditions” before sending us the form) or call our Technical Help Desk telephone numbers of your country listed below.
TECHNICAL HELP DESKS
AMERICAS
Fax: 001.262.313.2316
(Service Hours: Monday to Friday from 8:00 to 18:00 U.S. Eastern Time)
| Bahamas: 1.877.222.9661 | Jamaica: 1.800.532.5174 |
|---|---|
| Belize: Operator 811, then 877.222.9661 | Puerto Rico: 1.800.662.4525 |
| Bonaire & Curacao: 877.222.9661 | Saba/St. Maarten/St.Eustatius: 1.877.222.9661 |
| Canada, Imperial Oil: 800.268.3183 | Trinidad: 888.966.2221 |
| Guyana: Operator 159, then 877.222.9661 | USA: 1.800.MOBIL25 (662.4525) USA: 1.800.44EXXON (443.9966) |
| Haiti: Operator 183, then 877.222.9661 |
ASIA PACIFIC
| Japan Toll free for domestic call only: 0120-016-313 Direct line: 81-3-5495-2629 / 2639 | PRC Toll free for domestic call only: 800 8208238 Direct line: 8621-2407-5842 / 5405 |
|---|---|
| Australia Australia toll free for domestic call only: 1800 033 863 New Zealand toll free for domestic call only: 0800 732 275 Non-toll free: 61-3-9205-3222 |
SOUTH AMERICA
Fax: 001.262.313.2316
(Horario de Servicio: de Lunes a Viernes de 8:00 a 17:00 horario de Brasil)
| Argentina 0800.666.1493 | Mexico 001.800.966.2910 |
|---|---|
| Bolivia 00.55.41.2102.9345 (!) | Nicaragua 1.800.0174 (*); 800.966.2910 |
| Honduras 800.0123 (*); 800.966.2910 | Panama 001.800.966.2910 |
| Chile (CTC Mundo) 800.450666 Chile (Entel) 1.230.020.0654 | Paraguay 00.55.41.2102.9345 (!) |
| Colombia 01.800.912.0015 | Peru 0800.5.2170 |
| Costa Rica 0.800.011.0915 | Puerto Rico 1.800.966.2910 |
| Ecuador (Pacifictel) 1.800.999.119 (*); 800.966.2910 Ecuador (Andinatel) 1.999.119 (*); 800.966.2910 | Republica Dominicana 1.800.966.2910 |
| El Salvador 00.55.41.2102.9345 (!) | Uruguay 00.55.41.2102.9345 (!) |
| Guatemala 999.9190 (*); 800.966.2910 | Venezuela 0.800.550.6288 (*); 800.966.2910 (*) |
Coneccion de acceso libre de costo (!)Costos internacionales aplican (*)
Brasil: (Mobil) 0.800.644.1562
Fax: 055.41.2102.9886
(Horario de Servico: Segunda a Sexta das 8:00 as 17:00 Horario de Brasilia)
Central de Suporte Tecnico - Fax: 001.262.313.2316
EUROPE, AFRICA, MIDDLE EAST
English language support available through: +420.221.456.426
Fax: +420.221.457.777
| COUNTRY | LANGUAGE | HELP DESK LINE1 | COUNTRY | LANGUAGE | HELP DESK LINE1 |
|---|---|---|---|---|---|
| Albania | English | +420 221 456 426 | Mauritania | French | +20 2 27916 360 |
| Austria | German | 0800 295 245 | Macedonia | English | +420 221 456 426 |
| Bahrain | Arabic or English | +20 2 2791 6360 | Nigeria | English | +20 2791 6360 |
| Belarus | Russian | +420 221 456 431 | Netherlands | Dutch | 0800 020 0202 |
| Belgium | French | 0800 80938 | Norway | Norwegian | 800 36926 |
| Belgium | Dutch | 0800 80978 | Oman | Arabic or English | +20 2 2791 6360 |
| Bosnia Herzegovina | English | +420 221 456 449 | Poland | Polish | 00800 441 1603 2 2 |
| Bulgaria | English | 00800 110 4441 2 | Portugal | Portuguese | 800 844 447 |
| Croatia | English | +420 221 456 448 | Qatar | Arabic or English | +20 2 2791 6360 |
| Cyprus | English | +20 2 2791 6360 | Rumania | English | 0800 894 479 |
| Cyprus | Turkish | +90 269 682 280 | Russia | Russian | 495 258 5432 |
| Denmark | Danish | 8060 1110 | Saudi Arabia | Arabic or English | +20 2 2791 6360 |
| Egypt | Arabic | 02 2791 6360 | Serbia | English | +420 221 456 447 |
| Finland | Finnish | 0800 114 181 | Slovenia | English | 0800 80028 |
| France | French | 0800 970 215 | Spain | Spanish | 900 810 356 |
| Germany | German | 0800 752 2584 | Sweden | Swedish | 0200 810 378 |
| Greece | English | +420 221 456 426 | Switzerland | German | 0800 561 576 |
| Iraq | Arabic or English | +20 2 2791 6360 | Switzerland | French | 0800 561 577 |
| Ireland | English | 1800 882 024 | Switzerland | Italian | 0800 561 578 |
| Italy | Italian | 800 929 014 | Turkey | Turkish | 0 216 468 9696 |
| Jordan | Arabic or English | +20 2 2791 6360 | Ukraine | Ukrainian | 8 100 11 - 800 494 2813 |
| Kuwait | Arabic or English | +20 2 2791 6360 | United Arab Emirates | Arabic or English | +20 2 2791 6360 |
| Lebanon | Arabic or English | +20 2 2791 6360 | United Kingdom | English | 0800 028 2851 |
| Luxembourg | French | 800 24980 |
1 Toll free numbers can only be used inside the country indicated.
2 International toll free number.
